The latest in the Denture.com saga

The latest...I got them in a chat and got the instructions for the first fit.  They received the kit back on the 15th.  I chatted today and they're again doing the "late next week" thing that they did with me the last time.  They also lied to the BBB with my complaint trying to say they tried to call me but I wasn't home.  It's my cell phone, they've never tried to call, didn't even bother leaving a voice mail if they DID call.  So now it looks like I'll have to dig out my phone records for the time frame to prove they never called.  This is the worst experience I've ever had.